Ten common debt recovery mistakes – No 7: Only using one means of communication
5 December 2016
Sarah Everton, dispute resolution lawyer at Myers & Co in Burslem, Stoke-on-Trent looks at the ten most common mistakes business owners make when it comes to tackling debt recovery, and advises on the best course of action.
Mistake 7: Only using one means of communication
Letters and emails can often be enough to get some debtors to pay, but some of your debtors may require a more personal approach. Telephone calls are an effective way of getting your debtor to provide information to you, and it is much harder to ignore someone when you are speaking directly to them. In other cases, reminders via text messages can also be effective but again this will depend on the profile of the debtor you are dealing with.
The contents of this article are for the purposes of general awareness only. They do not purport to constitute legal or professional advice. The law may have changed since this article was published. Readers should not act on the basis of the information included and should take appropriate professional advice upon their own particular circumstances.